The Federal Tax Authority (FTA) has clinched the top seven-star CGInO certification from the Global Innovation Institute – the highest global rating for government innovation. This prestigious accolade highlights the FTA's mature framework, leadership in embedding sustainable innovation into strategies, operations, and taxpayer services. It's their third consecutive year certified, but the first at this elite level, showcasing advanced integration of strategy, tech, and human capital for measurable impact. HE Abdulaziz Al Mulla, FTA Director-General, received the award in Dubai, emphasizing how it fuels further initiatives for taxpayer facilitation through creativity-driven processes. Jasim Haddad, CEO of Support Services, called it a milestone in building an innovation-centric culture. Led by the FTA's Innovation Team, this reflects UAE's push for world-class governance. Insight: Expect more seamless, tech-forward tax services – a win for UAE businesses and residents.